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Beijing Central Chauffeur Policies and Terms:   

Privacy Policy
Beijing Central Chauffeur (BCC Inc.) will never share your information (including your e-mail address, phone number, or any personal information) with any third party. BCC Inc. will only use the information supplied to provide requested services.

Wait time
Beijing Central Chauffeur provides up to 30 minutes of free wait time (up to 45 minutes of free wait time on International Arrivals requiring Customs Clearance) on each Airport Arrival Transfer for you to deplane and pick-up your luggage. If you do not meet your Chauffeur or call us within 45 minutes (60 minutes for International. Arrivals requiring Customs Clearance) of your plane landing we will consider you a "no-show" and you will be charged in full for the reservation.

No-Show Policy
On all reservations you will be considered a no-show at 45 minutes past your scheduled pick-up time; if you have not met your Chauffeur or contact us by phone, you will be charged in full for the reservation. To avoid being charged as a no-show, do not leave your location without contacting Beijing Central Chauffeur by phone.

Cancelation Policy
Cancellations are accepted by email (bookings@bccrental.com) and phone (+86 10 87592292) only.
50% of the invoice value will be charged for cancellations made less than 24 hrs before scheduled pick up. Cancellations made in excess of 24 hours will not incur any charge. No shows will be charged the full reservation fare.

Change Policy
Beijing Central Chauffeur requires that all changes be received by phone or email (changes cannot be made with drivers) at least 12 hours prior to pick-up. If, a change cannot be accommodated and results in a cancellation you will be charged in full for the order.

Vehicle Request Policy
Beijing Central Chauffeur reserves the right to upgrade a vehicle request to accommodate a client's reservation at no charge to the client if deemed necessary by Beijing Central Chauffeur.

Rates and Billing
The listed rates do not include tolls and parking fees.
All Rates are subject to audit after order completion; to include actual tolls, parking fees, additional stops & time allotted, etc. Extra hours are billed for the number of hours above that you ordered the vehicle in 1/2 hour increments. Minimum posted number of hours is only the minimum number of hours we will accept an order for not what you will be billed for.
Beijing Central Chauffeur rates are inclusive of taxes.

Surchages
All out of pocket charges, including, but not limited to: road tolls, parking, airport fees and carts will be billed at cost to the client.

Payments and Method
Payment is made in cash (RMB, HKD, USD and Euros only), prior notice is requested if more than a small amount of change is needed. Change will be given in RMB by the current official exchange rate of Bank of China.

Lost or Damaged Items
Beijing Central Chauffeur and its employees are not responsible for items that are left in the vehicle, lost or damaged. Beijing Central Chauffeur reserves the right to charge a delivery fee for returning lost items if found.
Beijing Central Chauffeur and its Chauffeurs will assist with luggage at a client's request, but assume no liability for doing so.

Uncontrollable Acts, Acts of God and/or Acts of Mother Nature
Beijing Central Chauffeur is not responsible for acts of God, acts of Mother Nature and/or circumstances that are beyond our control; including, but not limited to traffic congestion, road closures, accidents, flight delays, weather delays etc.